Highland Heather Lodges

Self Catering, Scottish Highland Accommodation

By accessing or using the website, by disclosing your personal information in response to questions asked of you on the website, by entering a competition or other similar promotional activity on this website and/or by sending an e-mail to us, you consent to the collection, use, processing and transfer of your personal information in accordance with the terms of this privacy policy.

If you do not agree to any of the terms of this privacy policy, do not use the website and do not use our website-related services.

  1. Introduction

    1. This privacy policy applies to the use of the website www.highlandheatherlodges.co.uk which is owned by Highland Heather Lodges. Highland Heather Lodges are committed to preserving the privacy of every user of its Website.
    2. Please read this privacy policy to understand how we use and protect the personal information that you provide to us whilst using the Website. All references in this privacy policy: to the “Website” refer to this website located at www.highlandheatherlodges.co.uk; to “Services” refer to the services that we offer from time to time; to “we”, “us” and “our” refer to Highland Heather Lodges; to “you” and “your” are to you, the Website user.
    3. This privacy policy only covers this Website. Other websites which are accessed via links within our Website are not covered by this policy and we give no guarantee as to the protection of your personal data when you are accessing those websites.
    4. This privacy policy is incorporated into and is subject to our Website Terms of Use. Your use of the Website and our use of any personal information you provide to us are both subject to the terms of the privacy policy and to our Website Terms of Use.
  2. Disclosure and Use of Information

    1. When you visit our Website you may be asked to provide certain information about yourself including (for example) your name and your contact details. We will collect and store this data together with other personal data we may collect from you from time to time, including (for example) from e-mails or other correspondence that you send to us. We may also collect information about your usage of the Website.
    2. The information that we collect and process about you will enable to supply to you the information and/or services that you request. We may also use your information:
      1. for fraud prevention;
      2. to contact you for your views on our Website and/or Services;
      3. to notify you occasionally about important changes or developments to the Website and/or our Services; and
      4. so that we can administer, support, improve and develop our business.
    3. We may contact you by post, telephone, SMS text message and by e-mail. If you would like us not to contact you by any of these means, please let us know by sending an e-mail to us at info@highlandheatherlodges.co.uk. We may not be able to continue providing our Services to you if you request that we do not contact you.
    4. We may use information for internal marketing analysis for example to assess trends amongst our consumers or to measure the amount of traffic to our Website.
    5. We may provide you from time to time with information from third parties whom we think may be of interest to you. If you would like us not to contact you with this information, please let us know by sending an e-mail to us at info@highlandheatherlodges.co.uk. You may still receive such information for a short period whilst this change is being processed.
    6. We may disclose your personal information to our sub-contractors, agents and members of our group of companies in order for them to provide our Services to you. We will ensure that such persons treat your information as confidential and use it only in respect of the provision of services to us and/or on our behalf.
    7. Other than personally identifiable information which is covered by this privacy policy, any material or information that you transmit or post to this Website or e-mail to us (your “Non-Personal Information”) will be considered non-confidential and non-proprietary. We will use reasonable endeavours to have no obligation to you with respect to your Non-Personal Information. By sending such Non-Personal Information to us you agree that we are free to copy, disclose, distribute, incorporate and otherwise use all Non-Personal Information for any and all commercial or non-commercial purposes.
    8. By using this Website you agree that we may use the information collected automatically such as your IP address and information stored via cookies, to gather statistics about the number of people who visit the Website and to customise the Website’s content, layout and our products and Services. We may share this information with third parties to help improve the Website and better serve our users.
    9. If we enter into a joint venture with, or are sold to, or merged with another business entity or our assets are transferred to another business entity, your personal information may be disclosed and transferred to the new business entity.
    10. You agree that we may transfer your information outside of the EEA provided that we ensure any service provider based outside of the EEA safeguards your personal information in accordance with the provisions of applicable data protection legislation.
    11. We will fully co-operate with all law enforcement authorities and court orders requesting or directing us to disclose the identity of or to locate anyone posting any defamatory, obscene or otherwise illegal material onto the Website and/or in respect of any fraudulent activity.
    12. Unless otherwise provided for in this privacy policy or otherwise agreed by you, we will not share, sell or distribute any of the personal information that you provide to us without your consent unless we are required to do so by law and/or for fraud prevention purposes.
  3. Information Collected by Us

    1. If you enter into marketing activity via the Website, post reviews on the Website, ask or reply to questions that have been posted on the Website, these communications may include some of your personal details which will be collected and stored on our database.
    2. We receive and store information which is transmitted automatically from your computer when you browse the Internet and use the Website. This information includes information from various sources such as from cookies, your IP address and browser type.
    3. If you choose to enter into conversations with other Website users and choose to share your personal information with other Website users you do so at your own risk.
  4. Links to Third Party Websites

    Offers which are displayed or advertised on our Website may be operated by third parties. When you click on an offer or advertisement, you may be redirected to that advertiser’s website and any information that you submit in relation to that offer will be transmitted to that advertiser and will be subject to that advertiser’s privacy policy and terms and conditions. You should therefore consult the privacy policy of that advertiser for more information on their personal data collection policies. This privacy policy does not apply to, and we cannot control the activities of, third party advertisers or other providers accessed through the Website.

  5. Storage of Information and Security

    1. We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. However, you acknowledge that communications sent via the Internet cannot be guaranteed to be completely secure. We expressly disclaim to the fullest extent permitted by law, all liability for any communications that are lost, intercepted, altered or otherwise accessed by third parties and will not be liable to you or any other person for any direct, indirect, incidental, consequential, special, exemplary or punitive damages or losses relating to or arising out of any communication sent by you to us or any communication sent by us to you via the internet.
    2. We will only retain your information for a reasonable period or for so long as applicable legislation permits.
  6. Correct Information

    If any of the personal information that you have disclosed to us changes for whatever reason or you find that any of the information that we hold about you is inaccurate, please advise us as soon as possible of the relevant changes by e-mailing us at info@highlandheatherlodges.co.uk.

  7. Cookies

    1. Cookies are small files that are written or downloaded to your computer’s hard drive when you access a website. Unless you have indicated your objection when disclosing your details to us, we may issue cookies to your computer when you log onto the Website. The cookies from our Website allow us to store and quickly retrieve login information on your computer and provide data that we can use to improve the quality of our service. They also allow us to monitor Website traffic and to personalise the content of the Website for you. You may set up your computer to reject cookies although, in that case, you may not be able to use certain features on our Website.
    2. Some of our business partners (including the advertisers or offer providers on our Website) may use cookies on our Website. We have no access to or control over these types of cookies.
    3. Use of cookies by this websiteCookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.The table below explains the cookies we use and why.
      Cookie Name Purpose
      Google Analytics _utma
      These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.
      site cookie acceptance acknowledged_cookie_policy This cookie is used to record if a user has accepted the use of cookies on the website.

      Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

      To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.

  8. Changes to our Privacy Policy

    We reserve the right to change this privacy policy in the future and any changes to our privacy policy will be posted to the Website and, where appropriate, sent to you by e-mail notification. Your continued use of this Website after changes have been posted constitutes your acceptance of this privacy policy as amended.

  9. Contact

    All comments, queries and requests relating to our use of your information are welcomed and should be e-mailed to us at info@highlandheatherlodges.co.uk